Privacy policy
Last Updated: February 10, 2026
YnV Florals operates this store and website to provide customers with a curated floral shopping experience. YnV Florals is based in Quebec, Canada, and is powered by Shopify. This Privacy Policy describes how YnV Florals collects, uses, and discloses your personal information when you visit, use, or make a purchase through our services.
Information We Collect
We may collect the following categories of personal information: contact information such as your name, billing address, shipping address, phone number, and email address; payment and transaction information; account information including usernames and preferences; transaction history; customer communications; device and technical data such as IP address and browser type; and usage data regarding how you interact with our services.
How We Collect Information
We collect personal information directly from you when you place an order, create an account, or contact us; automatically through cookies and similar technologies; from Shopify and service providers that assist with payment processing, analytics, and fulfillment; and from third-party partners where permitted by law.
How We Use Your Information
We use your personal information to process payments, fulfill orders, manage accounts, arrange deliveries, handle returns, communicate order updates, and personalize your shopping experience. We may also use personal information for marketing and promotional communications where permitted by law, which you may opt out of at any time. Personal information is also used to protect the security of our services, prevent fraud, and comply with applicable Canadian and Quebec laws.
Sharing Your Information
We may disclose personal information to Shopify and trusted service providers that support payment processing, analytics, marketing, fulfillment, and customer service; to marketing partners for advertising purposes; when required by law or legal process; or in connection with a business transaction such as a merger or asset transfer.
Shopify & Data Transfers
Our store is hosted on Shopify, which processes personal information on our behalf. Personal information may be transferred outside Canada, including to jurisdictions with different data protection laws. More information can be found at https://privacy.shopify.com/en.
Minors
Our services are not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from minors.
Data Security & Retention
We take reasonable steps to protect your personal information. Personal information is retained only as long as necessary to fulfill the purposes described in this policy or as required by law.
Your Rights
Depending on your jurisdiction, including Quebec, you may have the right to access your personal information, request corrections, request deletion subject to legal obligations, or withdraw consent to certain uses of your information.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact YnV Florals at 2152 Lapinière Road, Unit 102, Brossard, Quebec, J4W 1L9, Canada, or by email at ynvlifestyle.floral@gmail.com.
